en77 Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") govern the en77 platform ("Platform", "Website") and all its services. The following definitions are used in this document:

• "Platform" — en77's website, mobile site, and all related services.
• "User" / "You" — any person registered on the Platform.
• "Account" — a user's registered personal account on the Platform.
• "Funds" — cash or bonus balance deposited into the account.
• "Bet" — any wager or gaming participation placed through the Platform.

en77 reserves the right to change these terms at any time without prior notice. Continuing to use the Platform after any changes will be considered acceptance of the updated terms.

2. Eligibility and Registration

2.1 Age Requirement

To participate on the en77 platform, you must be 21 years of age or older. Registration by minors is strictly prohibited. The Platform may request identity documents for age verification at any time.

2.2 Registration Conditions

When registering, you must confirm that:

• You are creating the account in your own name and for your own use.
• All information provided is accurate, complete, and up to date.
• The payment method you have provided is registered in your own name.
• You have never previously been banned from en77.
• You are participating on the Platform voluntarily and for entertainment purposes.

2.3 Single Account Policy

Each individual may operate only one account. Creating multiple accounts is prohibited, and in case of a violation, all accounts will be closed and all funds may be forfeited.

3. Account Management

3.1 Security Responsibility

It is your responsibility to keep your account login details (username and password) completely confidential. Giving any third party access to your account is strictly prohibited. The account holder is responsible for all activities carried out from the account.

3.2 Updating Information

If there are any changes to your contact details, payment method, or any other information, you must update your account immediately. en77 will not be responsible for any issues arising from outdated or incorrect information.

3.3 Identity Verification

As part of operating a safe and reliable platform, en77 may verify your identity at any time. This process may require a national identity card, birth registration, or other documents. Withdrawals may be delayed until verification is complete.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

You can use bKash, Nagad, or Rocket to deposit funds into en77. The minimum deposit amount is ৳100. All deposits must be made from a payment method registered in your own name. Third-party payments are not accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals will only be made to the same payment method used for the deposit.

4.3 Deposit and Withdrawal Conditions

• Large withdrawals may be delayed until account verification is complete.
• en77 reserves the right to review and cancel suspicious transactions.
• All transactions are secured by SSL encryption.
• en77 is not responsible for delays caused by payment providers or banking systems.
• Withdrawals may be restricted if any pending bonus wagering requirements have not been met.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit up to ৳8,000. The wagering requirement for this bonus is 20 times (20x). This means you must place bets totalling 20 times the bonus amount before the bonus funds can be withdrawn.

5.2 General Bonus Terms

• Each bonus offer may have its own terms, which will be stated in the offer details.
• A bonus is applicable only once per account.
• Bonus funds cannot be withdrawn before the wagering requirements are met.
• en77 reserves the right to modify or cancel any bonus offer.
• If bonus abuse is suspected, the bonus may be forfeited.
• The bonus portion of bets placed with bonus funds always counts toward wagering.

5.3 VIP Program

en77's VIP program has three tiers: Bronze, Silver, and Gold. Bronze tier offers weekly cashback of up to 0.4%, Silver up to 0.8%, and Gold up to 1.2%. You can advance to higher tiers through regular gaming activity.

6. Betting and Gaming Rules

6.1 Rules for Placing Bets

Once a bet is confirmed, it cannot be changed or cancelled. Bets placed after an event has started will be considered void. en77 reserves the right to void unreasonable winnings arising from technical errors.

6.2 Result Determination

In sports betting, results are determined based on information from official sources and recognised data providers. In case of any dispute, en77's decision will be considered final. Casino games use a certified Random Number Generator (RNG) and fair play is ensured.

6.3 Minimum and Maximum Bets

Minimum and maximum bet limits apply for each game and betting market, and will be displayed in the game interface. en77 reserves the right to change these limits.

7. Prohibited Activities

The following activities are strictly prohibited, and violating these rules may result in account closure and forfeiture of funds:

• Using funds obtained from illegal sources (money laundering).
• Abusing or manipulating bonus offers.
• Exploiting software errors or bugs to gain an unfair advantage.
• Creating multiple accounts.
• Placing bets using artificial intelligence, bots, or automated software.
• Attempting to breach the Platform's security systems.
• Using another user's information or defrauding other users.
• Participating in match fixing or any illegal betting ring.

8. Privacy and Data Protection

en77 is committed to protecting your personal information. To learn in detail how your information is collected, used, and stored, please read our Privacy Policy.

By registering on the Platform, you are giving en77 permission to use your information for the following purposes:

• Account management and service delivery.
• Identity verification and fraud prevention.
• Sending relevant promotional information (you can opt out at any time).
• Platform improvement and customer support.

en77 never sells your information to third parties. The Platform is secured by SSL encryption and modern security technology.

9. Responsible Gaming

en77 places the highest priority on responsible gaming. Gaming is an entertainment activity — it should not be seen as a source of income.

9.1 Self-Limitation Tools

Users can set deposit limits, betting limits, and session time limits on their own accounts. There is also the option to temporarily or permanently suspend the account if needed.

9.2 Support and Resources

If you are experiencing gaming problems, please contact our 24/7 live chat support. To learn more, please read our Responsible Gaming page.

10. Limitations and Disclaimer of Liability

en77 will not be responsible for the following:

• Bets lost due to internet disconnection or network issues.
• Delays or errors on the part of third-party payment providers.
• Loss or theft of account information due to user negligence.
• Temporary unavailability of the Platform during maintenance.
• Loss caused by unexpected technical errors.

To the maximum extent permitted by applicable law, en77's total liability will be limited to the total amount you deposited in any given month.

11. Account Suspension and Closure

11.1 Closure by en77

en77 reserves the right to immediately suspend or close any account in the event of a breach of these terms, suspected fraud, or due to legal obligations. In such cases, any valid balance will be returned, however funds may be forfeited in the event of a rule violation.

11.2 Closure by the User

You may request to close your account at any time through our support team. Any pending bets must be settled and any available balance must be withdrawn before the account is closed.

12. Changes to Terms and Conditions

en77 reserves the right to change these terms and conditions at any time. For significant changes, notice will be provided via the registered email or on the Platform. Continuing to use the Platform after changes will be considered acceptance of the new terms.

The latest version of these terms will always be available on this page and will reflect the "Last Updated" date.

13. Contact and Dispute Resolution

13.1 Support Contact

If you have any questions, complaints, or disputes, please contact our 24/7 live chat support first. Our skilled team will assist you in Bengali.

Contact by email: [email protected]

13.2 Dispute Resolution Process

If a dispute arises, the following steps will be followed:

• Step 1: Submit your complaint via live chat or email.
• Step 2: The en77 support team will review and respond within 72 hours.
• Step 3: An attempt will be made to resolve the matter amicably between both parties.
• Final Step: The decision of en77 will be considered final and binding.

For more details, visit our FAQ page.