en77 Frequently Asked Questions

To open an account at en77, you need an active mobile number and your correct date of birth. Just fill in your name, mobile number and password in the registration form and your account will be ready in a few minutes. Remember, you must be at least 21 years old to play at en77.

No. According to en77's rules, each person may create only one account. If multiple accounts are created, they may be permanently closed and the balance may be forfeited. Enjoy all the benefits honestly and responsibly with a single account.

Click the "Forgot password?" option on the login page. A verification code will be sent to your registered mobile number. After confirming your identity with the code, you can set a new password. If you have trouble, let us know directly through our live chat support.

en77 considers account verification important to ensure secure transactions and fair play. Identity verification may be required before withdrawal. If you register with accurate information, the process is quick and hassle-free. Speak with our team on live chat for any assistance.

Yes, en77 is a fully mobile-first platform. Access the site directly from the browser on any Android or iOS smartphone — no app download needed. Login, deposit, withdrawal and playing games — everything can be done comfortably on mobile.

Deposits from bKash to en77 are generally instant. As soon as the payment is complete, the amount is added to your gaming wallet. If there is a delay, wait a few minutes and refresh the page. If the problem persists, contact us on live chat with your transaction ID.

Yes, en77 supports three popular mobile banking methods in Bangladesh — bKash, Nagad and Rocket. The minimum deposit amount for all three methods is just ৳100. The deposit process is simple and secured with SSL encryption.

The minimum withdrawal amount from en77 is ৳1,000. After the request is approved, the money is generally sent to your bKash, Nagad or Rocket account within 10 to 45 minutes. It may take slightly longer on weekends or during peak hours.

en77 does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction charges. Contact the relevant mobile banking provider to find out about those charges.

It may be possible to cancel a withdrawal request before processing has begun. If you want to cancel, contact our live chat support as quickly as possible. Once processing has started, cancellation is not possible.

To bet on BPL or any cricket match, go to the cricket section of en77. Both pre-match betting before the match starts and live betting during the match are available. You will find various betting markets including match result, top run scorer and toss winner. Review the odds carefully before placing each bet.

Yes. en77 offers slots from reputable game providers such as Pragmatic Play, PG Soft and JILI. These providers use a certified Random Number Generator (RNG) in their games, which keeps the outcome of every spin completely unbiased and unpredictable. Fair play is a core principle of our platform.

RTP, or Return to Player, is the statistical rate at which a slot or casino game returns money to players over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 bet over a long period. Results may differ in the short term because each spin is completely independent.

In live casino you can play games in real time with a real dealer. Enjoy live roulette, live blackjack and Andar Bahar and more through high-quality video streaming from the comfort of your home. en77 offers live tables from Evolution Gaming and Ezugi.

Aviator is a crash-style game by Spribe. A plane takes off and a multiplier keeps rising. If you "cash out" before the plane crashes, your winnings are calculated using that multiplier. How much risk you take is entirely your decision — the longer you wait, the higher the potential, but the risk is also greater.

en77 offers a 120% bonus on the first deposit, up to a maximum of ৳8,000. That means if you deposit ৳5,000, you will receive a ৳6,000 bonus and can start playing with a total of ৳11,000. To use the bonus, a 20x wagering requirement must be met.

A 20x wagering requirement means you need to bet 20 times the bonus amount before withdrawing. Example: if you receive a ৳3,000 bonus, you need to place ৳60,000 in bets. After meeting this condition, winnings earned from the bonus become withdrawable. Specific games contribute to wagering — see the terms and conditions for details.

en77's VIP program has three tiers — Bronze, Silver and Gold. You can gradually move up to higher tiers by playing regularly and making deposits. Bronze offers up to 0.4% cashback per week, Silver up to 0.8% and Gold up to 1.2%.

No, the welcome bonus can only be received once per account. However, en77 regularly offers recurring promotions that existing members can also access. Check the promotions page for updates on new offers or ask via live chat.

No, the bonus balance cannot be withdrawn directly. After the specified wagering requirement is met, winnings earned from the bonus become withdrawable. Your deposited principal amount (excluding the bonus) can be withdrawn at any time, though the bonus may be cancelled in that case.

Yes. en77 uses SSL encryption technology to keep all your personal information and transactions secure. Your information is not shared from our servers with any third party. To learn about our complete privacy policy, visit our privacy policy page.

You must be at least 21 years old to play at en77. This is not just a rule — it is an important part of responsible gaming. Minors are not permitted to create or use accounts, and en77 is strict about this.

Gaming is entertainment, not a habit. If you feel you are losing control over your play, please seek help. You will find information on self-exclusion and setting limits on en77's responsible gaming page. Support in Bengali is also available through our live chat. Keep yourself and your family safe.

Yes. en77 has a self-exclusion feature. You can deactivate your account for a set period or permanently if you choose. To do this, write to our live chat support or email us at [email protected]. We fully respect your decision.

en77's customer support is available 24 hours a day, 7 days a week via live chat, entirely in Bengali. Whether day or night, support is always available. To contact us by email, write to [email protected].